Let's Negotiate

Dairy Industry Negotiation Skills

With

Ajarn Willard Van De Bogart

Ajarn Willard's Clients

Language Center, Nakhon Sawan Rajabhat University

A 30 hour course on negotiation skills for the management of the Dutch Mill Dairy Co. of Thailand

What is Negotiation

Broadly speaking, negotiation is an interaction of influences. Such interactions, for example, include the process of resolving disputes, agreeing upon courses of action, bargaining for individual or collective advantage, or crafting outcomes to satisfy various interests.

Course outline:

Table of Contents:

Part I: English Exercises

Session 1: Pre-Test English speaking and English comprehension - May 8, 2008 (completed)
a. Pre-test in English skills
b. Introductions

Congratulations you all did very well on your pre-test. I enjoyed meeting all of you and look forward to our learning how to negotiate together. Please feel free to email me at vanflight@hotmail.com if you have any questions about anything. See you on May 27th.

Session 2. Communication - May 27, 2008
1. Greetings
a. informal
b. formal
2. Telephone English
> Power Point Presentation for session 2.

Session 3. - Language of meetings: Phrases used in Meetings Part I. - May 29, 2008
a. interrupting
b. giving opinions
c. asking opinions
d. comment on opinions
Power Point Presentation for session 3.

Section 4. - Language of meetings: Phrases used in meetings part II - June 3, 2008
e. agree with opinions
f. disagree with opinions
g. advising or suggesting
h. clarifying
i. requesting
Power Point Presentation for session 4.

Session 5. - Language Exercises : negotiation specific vocabulary - June 5, 2008
Diplomatic - Vocabulary
Strategic - Vocabulary
Power Point Presentation for session 5.

Part II: Negotiation Techniques and language
Session 6: Body language in negotiations - Reading Issues - June 10, 2008
Power Point Presentation for session 6.

Session 7. - The art of negotiation - Issues of concern in negotiation- June 12, 2008
Power Point Presentation for session 7.

Power Point Presentation for session 8.

Session 8. - Negotiating with others/Getting ready to negotiate - June 17, 2008
Session 9. - Negotiating language skills- June 19, 2008
Session 10. - Negotiation language skills- June 24, 2008

Part III: Negotiation - Understanding why we negotiate
Session 11. - Preparing to negotiate issues/Why do we negotiate - June 26, 2008
Session 12. - Creating a negotiation strategy - July 1, 2008
Session 13. - Dairy Industry Negotiation Issues - July 3, 2008
Session 14. - Discussion of issues - July 8, 2008
Session 15. - Discussion of issues - July 10, 2008

Part IV : Negotiation - Role Play - Team and Pair groups
Session 16. - Case Study 1 - July 15, 2008
Session 17. - Case Study 2 - July 17, 2008
Session 18. - Case Study 3 - July 22, 2008
Session 19. - Review Negotiation Language - July 24, 2008
Session 20. - Post- Test - July 29, 2008

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